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  • How do I get to Martha's Vineyard?

    • By Ferry. Ferry Terminal depart from Woods Hole, MA to Oak Bluffs on Martha’s Vineyards OR Woods Hole, MA to Vineyard Haven on Martha’s Vineyard
    • Visit steamshipauthority.com for more details and schedules.

  • How do I request an early check-in or late check-out?

    • Contact our Franklin Hotel front desk team at (508)379-2100.

  • What time is check in and check out?

    • Check in - 3PM
    • Check out - 11AM

  • What is your policy regarding cancellations?

    • There is a 14-day cancelation policy.  If a reservation is canceled within the 14-day cancellation policy, the total room and tax for the entire reservation will be forfeited.
    •  If a reservation is cancelled outside the cancellation policy, 10% of the total room and tax for entire reservation will be forfeited.

  • Will I be charged for extra guests occupying my room?

    No

  • Is there a minimum age requirement to reserve a hotel room?

    • 21 years old.

  • Can the hotel provide kid cots or baby cribs upon request?

    • Hotel does not provide cribs or pack and plays.
    • For rentals visit MV Baby Rent – contact them at (508)627-8830 OR mvbabyrent@gmail.com

  • Is internet available at the hotel?

    • Complimentary highspeed wireless internet access on unlimited devices. 

  • Is there parking on site?

    • Complimentary onsite parking.

  • Can I have a package delivered to the hotel?

    • Yes, but the package must have the name of the guest that matches the name on the reservation.  If the package has a name that does not register in the hotel reservation system, then the package will be refused.

  • What is the hotel's pet policy - is there a weight or breed restriction and is there a limit to pets per room? Does the hotel have an additional fee for pets? Can you leave pets unattended in the room?

    • Franklin Hotel is pet friendly.  Pets allowed with USD 100.00 non-refundable fee per stay, 50lb maximum on pet allowed in the room. Pets must be crated in the guest room; pets are not to be left unattended. If a pet is left unattended and other guests are disturbed, an additional surcharge will be imposed. Please contact the hotel for details. 

  • Does the hotel offer group blocks for special events?

    • Please contact the Franklin Hotel Manager for details. 

  • Is the hotel kid-friendly?

    • Yes, anyone under the age of 18 years of age must be accompanied by an adult.

  • Does the hotel have any connecting rooms?

    • No.

  • Does the hotel offer room service?

    • No

  • Is smoking permitted on the property?

    • No.  If evidence of smoking is found in guest rooms or outdoor communal public spaces, a USD 250.00 non-refundable fee will be charged to the guest.  Designated smoking areas are located outside.  Please contact the front desk for locations.

  • Is there a fitness center on the property?

    • No

  • Does the hotel have refrigerators or microwaves?

    • No

  • Does the hotel charge a resort fee?

    • No

  • How far is the hotel from the airport?

    • Franklin Hotel to Martha’s Vineyard Airport – 5.3 Miles, 10 minutes from hotel.

  • What are the ADA features at the hotel?

    • Franklin www.franklinhotelmv.com  – Please see the hotel website for details.

  • Does the hotel provide beach towels and beach chairs?

    • Yes, hotel provides complimentary beach towels and beach chairs for rent, first come first serve.  If not returned, there will be a separate charge to the guest.